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Shipping & Returns

Shipping Policy

Your order will be prepared and shipped within 1 business day. Delivery time depending on your location.
We are partnered with Australia Post with insurance and parcel tracking for all of our product shipping.


Domestic - Standard Post: Approximately 2 to 7 days delivery depending on your location.

International - Air Mail: Approximately 3 to 14 days delivery depending on your location.

USA, Canada, Central and South America: $18 AUD
Europe: $18 AUD
New Zealand and Oceania: $12 AUD
Australia: $10 AUD

 

Free shipping is available for all orders over $100 AUD
 

Return & Exchange Policy

We hope that you will be delighted with your Dermapurist purchase. If you change your mind about
your purchase, you are welcome to return your product to us within 30 days of your purchase date.


Refund - if product returned is in a new, unused and re-sellable condition
Exchange/credit - if product returned is faulty or damaged.
 

If products are faulty or damaged, we will replace your items immediately on return.
Please contact us via customer service email (hello@dermapurist.com) as soon as possible
with a photograph of the fault for credit or exchange. (Ideally within 48 hours of receiving the item).

To be able to return or exchange a product, you must provide a valid proof of purchase
(ie. receipt, e-receipt, account history or shipping receipt).

Enjoy our great international shipping rates

USA, Canada, Central, South America & Europe: $18 AUD.
New Zealand & Oceania: $12 AUD. Australia: $10 AUD. 

Free shipping is available for all orders over $100 AUD

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